Licensed 310S Technicians

Job Description:
A 310S Automotive Service Technician is responsible for diagnosing, repairing, and maintaining cars and light trucks.

Core duties include:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
• Diagnoses cause of malfunctions and performs repair
• Communicates with parts department to obtain needed parts
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
• Documents all work performed and recommended on the repair order including diagnostic trouble codes and cause and correction.
• Road tests vehicles when required and references job aid forms to qualify complaint
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins
• Supervises work of any apprentice technicians as assigned
• Reports machinery defects or malfunctions to supervisor
• Completing quality technician videos and pictures in Xtime or equivalent platform
• Maintaining min efficiency of 120% as per (NADA) National Automotive Dealer Association
• Reviewing manufacturer’s recall bulletins and ensuring that all steps are followed as per the guidelines set forth by the manufacturer
• Ensure that you are achieving all Xtime KPI’s as directed by the management team
• Accurate clocking in and out of all jobs
• Ensures that customers’ cars are kept clean
• Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
• Keeps shop area neat and clean as well as tech benches and workspace
• Maintains and is accountable for all dealership-owned special tools and manuals. Returns them to the proper place and in the same condition as they were received
• Operates all tools and equipment in a safe manner
• Reports any safety issues immediately to management
• Complete all manufacturer training within the set time lines.
• Complete all training assigned by head office
• Other tasks as assigned
• Additional training as needed